Shipping & Returns


Shipping Information 

Singpost Normal Mailing : $1.50

Delivery time:  About 3-4 Working days

Singpost Registered Mailing : $3.50

Delivery time: 2 Working days


Payment made after 6pm daily will get posted out once post office re-opened the next day.

Saturday and Sunday are non-working days for postman and shouldn’t be calculated towards delivery time

When customer place an order, we will mail out the games on the same day or the next if post office is closed for the day.

There will be an email send to you to update you on mailing progress. Etc Tracking Number

Mailing Rates are Weight Based


Return Policy

We only do refund for registered mailing that doesn’t reach our customer.

However, to our mailing experiences, as long as the address is correct, its very rare for normal mail to go missing.

GameHertz will go as far as to say that normal mails are very safe. The only difference between them should be seen as the delivery time. Registered mailing typically arrives in 2 days, while normal mail about 3-4 days.

Typically, if customer purchase 3 or more games, GameHertz recommend register mailing.

If there is any issue with the delivery, please Contact Us with your order number via whatsapp live chat (80238478) (please do not call) or our email. GameHertz typically respond in less than 2 hours between 8am - 12am daily.